Shipment Tracking Notifications

SHIPMENT TRACKING

Keep customers updated from dispatch to delivery

Reduce “where is my order?” support messages by sending clear WhatsApp shipment updates at every important delivery stage.

  • Send shipment notifications for Dispatched, Out for Delivery, Delivered, Delayed, Failed, and Contact Request
  • Add courier details, tracking links, and rider names from one shipment screen
  • Manage shipment records and notify customers in real time

Flexible courier updates with full control

ConfirmQ supports Leopard Courier, TCS, and custom couriers, so you can match your delivery workflow exactly. Each shipment message can include tracking details, courier information, and a custom template built for your store.

Rider assignment from Shopify tags Assign a rider using order tags like rider:zain and ConfirmQ can automatically show the rider name inside shipments, helping your team know who picked the parcel and who is handling delivery.
Fast shipment actions Use the action buttons to send a WhatsApp message, delete a shipment record, or mark an order as returned. Quick templates make it easy to send the right update without writing every message from scratch.
Install Now View Workflow
✔ Courier, rider, and tracking visibility ✔ Quick WhatsApp shipment actions
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