Works with any Shopify store
Stop Fake Orders Automate WhatsApp Grow Faster
ConfirmQ connects your Shopify store to WhatsApp automatically confirming orders, tracking shipments, recovering abandoned carts, and detecting fake COD orders before they cost you money.
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Why Merchants Choose ConfirmQ
Built for Shopify merchants who need more control over COD
ConfirmQ helps merchants verify orders before shipping, track customer responses, detect risky buyers, and automate WhatsApp communication from checkout to fulfillment.
- Reduce fake and unconfirmed COD orders
- Confirm customers directly on WhatsApp
- Track shipments and rider activity
- Identify repeat and risky customers
- Automate updates without manual follow-up
- Track performance in real-time and export excel reports
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Message Rules
More than messaging built for order verification and risk control
ConfirmQ goes beyond basic WhatsApp automation. It helps you verify orders, detect risky customers, reduce fake COD losses, and manage fulfillment with confidence.
Verify before you ship
Confirm customer intent on WhatsApp before dispatching orders and reduce costly fake shipments.
Detect risky customers early
Identify repeat returners, fake buyers, and suspicious behavior using smart risk scoring.
Reduce COD losses
Lower return rates and failed deliveries by acting only on verified and trusted orders.
Track deliveries and riders
Monitor shipment progress, rider performance, and delivery outcomes from one screen.
Automate customer & admin alerts
Send confirmations, updates, and alerts automatically without manual follow-up.
Take control of your operations
Get full visibility into orders, confirmations, cancellations, returns, and customer behavior.
ConfirmQ is designed specifically for merchants dealing with cash-on-delivery challenges,
fake orders, and return losses
not just messaging.
A simpler way to verify orders before dispatch
ConfirmQ helps Shopify merchants confirm customer intent on WhatsApp, track responses, and make smarter fulfillment decisions without manual follow-up.
Customer places an order
A new order is created in your Shopify store.
ConfirmQ sends WhatsApp confirmation
The customer receives a confirmation request directly on WhatsApp.
Response is tracked automatically
Your team can instantly see who confirmed, cancelled, or did not respond.
Dispatch with more confidence
Fulfill trusted orders faster and review risky ones before shipping.
Everything You Need
One app Every WhatsApp touchpoint covered
From order confirmation to fake order detection, ConfirmQ helps Shopify merchants manage every WhatsApp touchpoint from one powerful dashboard.
Dashboard
See confirmations, shipments, Flows, WhatsApp automation and Shopify order and customer activity in one clear dashboard
Shipment Tracking
Keep customers updated at every delivery stage via WhatsApp. Reduce support queries and build trust automatically
Abandoned Cart
Recover lost sales by messaging customers who leave checkout before ordering. Set your preferred delay in minutes or hours
Automation Flows
Fully customizable automation flows triggered every events. Build confirmations, updates engagement without coding
Fake Order Detection
Identify risky customers before dispatch. Block bad actors using order history. Protect your store from fraud and losses
Reports & Analytics
Get real-time insights into orders, revenue, and delivery performance export reports to Excel for deeper analysis
Custom Messages
Design personalized WhatsApp messages for every scenario. Enhance customer communication with tailored messaging.
Settings
Instantly connect your WhatsApp using a secure QR code scan Manage your number, session, and messaging settings in one place.
EXPLORE FEATURES
See how ConfirmQ helps you automate, track, and manage orders
TESTIMONIAL
Our Client Say
Trusted by Shopify Merchants
WHY CONFIRMQ
Built for High-Risk COD Stores That Need Control
ConfirmQ is more than a messaging tool. It helps Shopify merchants verify orders, track customer intent, manage shipment communication, and reduce losses caused by fake or risky orders. Every feature is designed to improve trust, speed, and control.
Order Confirmation System
Automatically confirm every order on WhatsApp before dispatch.
Risk Detection Engine
Analyze cancellations, returns, and behavior patterns before shipping.
Customer Blocking Notes
Block suspicious customers and add internal notes to track why they were flagged
Customer Intelligence
Identify repeat buyers, risky customers, and engagement patterns to make better decisions.
Rider Assignment Tracking
Assign and track delivery riders for each order so you always know who handled the shipment.
Smart Campaign Messaging
Send promotional messages with images to your customer list by exporting data
OUR BLOG
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Ready to reduce fake orders and automate your Shopify workflow?
Install ConfirmQ and start confirming orders, tracking shipments, and managing risk from one place.
Frequently Asked Questions
Everything you need to know about our WhatsApp automation platform, pricing, setup, integrations, and how it helps your business recover sales, confirm orders, and improve customer communication.
Our platform helps businesses automate customer communication through WhatsApp. You can send order confirmations, abandoned cart reminders, fulfillment updates, cancellation messages, and other important notifications automatically without needing to reply manually every time.
Yes. Our system is designed to work with your regular WhatsApp account, making it easier for small and growing businesses to get started without a complicated setup.
When a customer adds products to their cart but leaves before completing checkout, the system can automatically send a WhatsApp reminder.
You can automate order confirmations, payment updates, shipping notifications, abandoned cart reminders, cancellation alerts, and custom follow-up messages.
Absolutely. Our plans are designed for businesses at different stages, from testing automation to scaling communication.
Setup is usually quick. Once your account is connected and flows are configured, you can begin automating messages in a short time.
If your plan includes an upgrade rule based on usage, your account may move to the next suitable plan automatically.
No. The platform is designed to be simple and user-friendly, even for non-technical users.
Yes. You can create message templates that match your brand voice and customer journey.
Automation saves time, reduces delays, prevents missed follow-ups, and improves the customer experience at scale.
We focus on providing a secure and reliable experience for businesses using our platform.
Yes. Faster communication and timely reminders can improve conversions, reduce abandoned checkouts, and strengthen customer trust.










