Works with any Shopify store

Stop Fake Orders Automate WhatsApp Grow Faster

ConfirmQ connects your Shopify store to WhatsApp  automatically confirming orders, tracking shipments, recovering abandoned carts, and detecting fake COD orders before they cost you money.

Order Confirmation
WhatsApp
Hi Sara! 👋
Please confirm your order
#2248 for $41.20
Sneaker White
Qty: 1 • $41.20
4:10 am ✓✓
Customer Responses
Order Tracking
#2041 Ali Raza Confirmed
#2039 Kiran Patel Cancelled
#2040 Sameer Khan Confirmed
#2037 Meera Iyer Confirmed
Live 41 ✓   3 ✗
Fake Order Detection
Risk Score Critical
100
Ayesha Khan
+92 301 5674289
24
Orders
3
Cancelled
2
Returned
Shipment Tracking
Order #2248
In Transit
BlueEx Express  ·  TRK-784512
Out for Delivery
Est. delivery May 24, 2026
Automation Flow
Discount Flow
Active
Wait 30 minutes
Send LOYAL10 Code
Send WhatsApp Msg
Notify Admin
Reports & Analytics
This Month
0
Sent
0
Confirmed
0
Total Logs
0
Star Customers
trusted by global brands

Why Merchants Choose ConfirmQ

Built for Shopify merchants who need more control over COD

ConfirmQ helps merchants verify orders before shipping, track customer responses, detect risky buyers, and automate WhatsApp communication from checkout to fulfillment.

New COD Order
#24142 · Ayesha Khan
$41.20
Sent 149
Alerts 31
Recovery 4
Flows 9
WhatsApp Poll
Confirmation sent

Please confirm your order 👇

Select one
✅ Yes, Confirm1
❌ No, Cancel0
4:10 am ✓✓
Fake Order Check
Customer risk scoring
12% Cancel
9% Return
Low Risk
1 Blocked
2 Returned
3 Total
Customer Fake Order Block
Automation Timeline
Live
Send confirmation
WhatsApp order poll message
Sent
Run custom flow
Trigger smart rules by order status
Custom
Rider assigned
Courier + tracking update created
Ready
🛒
Abandoned cart recovery
Reminder + discount message flow
Recover
Block risky customer
Fake order protection rule active
Block
Custom Flow +
Message Rules
Template active
● verified-number
⊘ block-feature
◷ auto-follow-up
🛒 cart-recovery-on
▣ smart-template
⌘ custom-flow
⚠ Customer blocked due to repeated return orders.
Shipment Tracking
Rider assigned · 29 dispatched · 5 delayed
78%
X
Click to Export Complete Store Report
One Excel with orders, revenue, COD status, returns, rider activity and customer risk data.
Reports
84 orders analyzed
$2,384Revenue
76Paid Orders
2Returned
$64.93Loss
Export Excel Report
WHY CONFIRMQ

More than messaging built for order verification and risk control

ConfirmQ goes beyond basic WhatsApp automation. It helps you verify orders, detect risky customers, reduce fake COD losses, and manage fulfillment with confidence.

Verify before you ship

Confirm customer intent on WhatsApp before dispatching orders and reduce costly fake shipments.

Detect risky customers early

Identify repeat returners, fake buyers, and suspicious behavior using smart risk scoring.

Reduce COD losses

Lower return rates and failed deliveries by acting only on verified and trusted orders.

Track deliveries and riders

Monitor shipment progress, rider performance, and delivery outcomes from one screen.

Automate customer & admin alerts

Send confirmations, updates, and alerts automatically without manual follow-up.

Take control of your operations

Get full visibility into orders, confirmations, cancellations, returns, and customer behavior.

Built for COD stores

ConfirmQ is designed specifically for merchants dealing with cash-on-delivery challenges, fake orders, and return losses
not just messaging.

HOW CONFIRMQ WORKS

A simpler way to verify orders before dispatch

ConfirmQ helps Shopify merchants confirm customer intent on WhatsApp, track responses, and make smarter fulfillment decisions without manual follow-up.

1

Customer places an order

A new order is created in your Shopify store.

2

ConfirmQ sends WhatsApp confirmation

The customer receives a confirmation request directly on WhatsApp.

3

Response is tracked automatically

Your team can instantly see who confirmed, cancelled, or did not respond.

4

Dispatch with more confidence

Fulfill trusted orders faster and review risky ones before shipping.

ConfirmQ workflow preview

Everything You Need

One app Every WhatsApp touchpoint covered

From order confirmation to fake order detection, ConfirmQ helps Shopify merchants manage every WhatsApp touchpoint from one powerful dashboard.

Dashboard

See confirmations, shipments, Flows, WhatsApp automation and Shopify order and customer activity in one clear dashboard

Read More

Shipment Tracking

Keep customers updated at every delivery stage via WhatsApp. Reduce support queries and build trust automatically

Read More

Abandoned Cart

Recover lost sales by messaging customers who leave checkout before ordering. Set your preferred delay in minutes or hours

Read More

Automation Flows

Fully customizable automation flows triggered every events. Build confirmations, updates engagement without coding

Read More

Fake Order Detection

Identify risky customers before dispatch. Block bad actors using order history. Protect your store from fraud and losses

Read More

Reports & Analytics

Get real-time insights into orders, revenue, and delivery performance export reports to Excel for deeper analysis

Read More

Custom Messages

Design personalized WhatsApp messages for every scenario. Enhance customer communication with tailored messaging.

Read More

Settings

Instantly connect your WhatsApp using a secure QR code scan Manage your number, session, and messaging settings in one place.

Read More

EXPLORE FEATURES

See how ConfirmQ helps you automate, track, and manage orders
Click any feature to explore how it works and how it improves your workflow.

TESTIMONIAL

Our Client Say

Trusted by Shopify Merchants

WHY CONFIRMQ

Built for High-Risk COD Stores That Need Control

ConfirmQ is more than a messaging tool. It helps Shopify merchants verify orders, track customer intent, manage shipment communication, and reduce losses caused by fake or risky orders. Every feature is designed to improve trust, speed, and control.

Install Now

Order Confirmation System

Automatically confirm every order on WhatsApp before dispatch.

Risk Detection Engine

Analyze cancellations, returns, and behavior patterns before shipping.

Customer Blocking Notes

Block suspicious customers and add internal notes to track why they were flagged

Customer Intelligence

Identify repeat buyers, risky customers, and engagement patterns to make better decisions.

Rider Assignment Tracking

Assign and track delivery riders for each order so you always know who handled the shipment.

Smart Campaign Messaging

Send promotional messages with images to your customer list by exporting data

OUR BLOG

Latest From Blog.

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READY TO GET STARTED

Ready to reduce fake orders and automate your Shopify workflow?

Install ConfirmQ and start confirming orders, tracking shipments, and managing risk from one place.

FAQ

Frequently Asked Questions

Everything you need to know about our WhatsApp automation platform, pricing, setup, integrations, and how it helps your business recover sales, confirm orders, and improve customer communication.

Our platform helps businesses automate customer communication through WhatsApp. You can send order confirmations, abandoned cart reminders, fulfillment updates, cancellation messages, and other important notifications automatically without needing to reply manually every time.

Yes. Our system is designed to work with your regular WhatsApp account, making it easier for small and growing businesses to get started without a complicated setup.

When a customer adds products to their cart but leaves before completing checkout, the system can automatically send a WhatsApp reminder.

You can automate order confirmations, payment updates, shipping notifications, abandoned cart reminders, cancellation alerts, and custom follow-up messages.

Absolutely. Our plans are designed for businesses at different stages, from testing automation to scaling communication.

Setup is usually quick. Once your account is connected and flows are configured, you can begin automating messages in a short time.

If your plan includes an upgrade rule based on usage, your account may move to the next suitable plan automatically.

No. The platform is designed to be simple and user-friendly, even for non-technical users.

Yes. You can create message templates that match your brand voice and customer journey.

Automation saves time, reduces delays, prevents missed follow-ups, and improves the customer experience at scale.

We focus on providing a secure and reliable experience for businesses using our platform.

Yes. Faster communication and timely reminders can improve conversions, reduce abandoned checkouts, and strengthen customer trust.