WhatsApp Order Tracking for Shopify COD Stores
ORDER TRACKING
Track every order and customer response in real time
Stay in control of your order flow by monitoring every WhatsApp message, delivery status, and customer response from one unified dashboard.
- Track sent, delivered, and failed WhatsApp messages
- Monitor customer confirmations and cancellations instantly
- Auto-tag orders (Confirmed, Cancelled, Pending) with rider tracking
Make faster decisions with real-time insights
ConfirmQ gives you full visibility into customer interactions. Instantly verify orders through WhatsApp poll responses and detect issues early to reduce cancellations and improve fulfillment accuracy.
Smart tagging & rider visibility
Every order is automatically tagged based on customer actions Confirmed, Cancelled, or Pending with rider details attached so your team always knows who is responsible for delivery.
Know your best customers
Identify repeat buyers, assign VIP tiers, and prioritize high-value customers for better retention.
Complete activity transparency
View detailed logs including order IDs, responses, timestamps, and message history across all actions.
✔ Real-time WhatsApp tracking
✔ Order tags & rider visibility
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